Returns & Exchanges

At Chérie Lou, we want you to feel confident in every piece you wear; if your selection isn't a perfect fit, we offer a seamless 30-day return policy for all unworn items. We are dedicated to ensuring your shopping experience is as elegant and effortless as our collections.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship Your Return

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our atelier inspects your return, a refund will be issued to your original payment method within 5-7 business days.